1. Refund Policy
a. In the event of a cancellation by the participant(s) for any reason, refunds will be provided according to the following schedule:
– 100% refund of the total booking amount if the cancellation is made 21 days or more before the start date of the tour.
– No refund will be provided if the cancellation is made within 21 days of the start date of the tour or in case of a no-show.
b. Refunds will be processed within 14 business days after receiving a written cancellation request from the participant(s).
2. Cancellations by SNOW FANTASY TOUR & TRAVEL
a. Snow Fantasy Tour & Travel reserves the right to cancel any tour due to unforeseen circumstances, including but not limited to adverse weather conditions, natural disasters, political instability, or insufficient bookings.
b. In the event of a tour cancellation by Snow Fantasy Tour & Travel, participants will be offered the option to reschedule for an alternative date or receive a full refund of the total booking amount.
3. Changes to Bookings
a. Participants may request changes to their booking (e.g., tour dates, number of participants) subject to availability and approval by Snow Fantasy Tour & Travel.
b. Any changes to bookings must be requested in writing at least 21 days before the start date of the tour.
4. Weather-Related Cancellations
a. Skiing activities are highly dependent on weather conditions. In the event of adverse weather affecting the safety of the participants or hindering skiing activities, Snow Fantasy Tour & Travel may need to cancel or reschedule the tour.
b. Participants will be informed of any weather-related cancellations or changes as soon as possible.
5. Incomplete Tours
No refunds will be provided for any unused portion of the tour or skiing activities due to participant decisions, including early departure, late arrival, or other personal reasons.
6. Contact for Refunds and Cancellations
For all refund requests, cancellations, or changes to bookings, participants should contact Snow Fantasy Tour & Travel via email.
Please read and understand this Refund and Cancellation Policy carefully before making a booking with Snow Fantasy Tour & Travel. By booking a tour with us, you acknowledge and agree to abide by the terms and conditions outlined in this policy.